Frequently Asked Questions

First Line Websites builds custom small-business websites with free setup — no upfront design or build fee. After your website launches, the full service is $95 per month, which covers hosting, maintenance, monitoring, and ongoing content updates.

Yes — there's no setup, design, or build fee, and nothing is charged until your website is built, reviewed, and approved by you for launch. An AI-accelerated build process, guided by 20 years of experience, is what makes the free offer possible. There's no contract, and the free setup offer covers informational small-business websites.

Yes — openly, and to your advantage. AI-accelerated development is a big part of why setup can be free and why updates happen fast. Every website is still custom-designed around your business — your services, photos, colors, and goals — and every decision is reviewed and made by a person: me. You get today's technology with a local human accountable for the result.

Most First Line Websites projects are ready for review within a few business days after onboarding materials are received. After you review and approve your website, it goes live.

That's perfectly fine. Your existing domain can be connected to your new website, and it stays yours. If you don't have a domain yet, First Line Websites helps you choose and set one up.

First Line Websites is a good fit for small businesses that need a professional website to show what they offer, build trust, and help customers get in touch — trades, salons, restaurants, groomers, therapists, and local services of all kinds. It doesn't cover online stores or custom web applications — and if you're not sure, just ask.

First Line Websites is an affordable web design service based in Northwest Indiana, building custom small-business websites with free setup and a flat $95/month. Distance is no problem either: the whole process works easily by phone and email, so I work with businesses nationwide too.

Yes. Logo design help is available as an optional add-on for businesses that need a new logo or want to improve an existing one. It's separate from the monthly website plan.

Yes. Your website can expand over time with extra pages, blog setup, email marketing, or other improvements as your business needs them.

Yes. Every First Line Websites site is designed mobile-first and looks great on phones, tablets, and desktop computers.

Yes. Every website includes a smart contact form with spam filtering that delivers customer inquiries straight to your email.

Yes. Every First Line Websites site is built on a search-friendly foundation: clean structure, fast-loading pages, mobile-friendly layouts, and the page details search engines and AI assistants use to understand who you serve and what you offer. And when your website launches, I register it with Google and submit your sitemap, so it starts getting indexed right away.

How does a business rank higher on Google? →

Yes — just send a request and it gets done. Updates are covered by the monthly service's two-hour allowance, so most changes never cost extra.

The $95 monthly fee includes website hosting, uptime monitoring, security and maintenance, and up to 2 hours of content updates every month — enough for most small businesses to keep text, photos, services, and hours current without ever paying extra.

Your business owns its content, branding, and domain name — the things that identify your business. First Line Websites provides and maintains the website's code, hosting, security, and ongoing maintenance as part of the monthly service.

Yes. There is no long-term contract, and you can stop the monthly service whenever you choose. Your domain name remains yours, and you're free to work with another website provider at any time.

First Line Websites focuses on practical marketing websites that show your business services and help visitors take the next step. Complex web applications, customer account systems, membership portals, e-commerce stores, and custom booking systems may require a different solution.